Customer Service Associate

Essential Skills:

• 2–4 years of relevant experience in customer support within the banking domain.
• Demonstrate a customer-centric approach by engaging with customers through messaging, building strong relationships, showing personal interest, promoting self-service options, and efficiently addressing customer requests.
• Leverage knowledge of the Bank’s products and services to meet customers’ financial needs, supported by continuous training and development.
• Deliver customer service excellence by understanding and adhering to the Bank’s customer service standards.

Open to considering career returnee (career comeback) profiles.