Opportunity Description
Enhance care coordination as a Customer Service Assignment Coordinator. Your role involves connecting clients with suitable field staff to ensure high-quality care delivery in a full-time capacity.
As the primary communicator between clients and field staff, you will utilize your superior customer service skills to create effective staffing solutions. You’ll develop care schedules, maintain data accuracy in our computerized systems, and respond professionally to inquiries from various stakeholders. Building strong relationships and thorough documentation are essential to your success.
Key Responsibilities:
• Assign staff to patients based on needs and availability
• Build and manage patient care schedules efficiently
• Update and maintain employee and patient data
• Respond courteously to calls and electronic communication
• Document and report all interactions with staff and patients
Requirements:
• One year of administrative or office experience
• Experi...
As the primary communicator between clients and field staff, you will utilize your superior customer service skills to create effective staffing solutions. You’ll develop care schedules, maintain data accuracy in our computerized systems, and respond professionally to inquiries from various stakeholders. Building strong relationships and thorough documentation are essential to your success.
Key Responsibilities:
• Assign staff to patients based on needs and availability
• Build and manage patient care schedules efficiently
• Update and maintain employee and patient data
• Respond courteously to calls and electronic communication
• Document and report all interactions with staff and patients
Requirements:
• One year of administrative or office experience
• Experi...
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