Customer Service Analyst (Centro Sur)

Buckman is a privately held, global specialty chemical company that focuses on sustainability and innovation in the pulp and paper, leather, and water treatment sectors.LocationQuerétaro, Querétaro, México – 100% On‐siteLanguageSpanish native; Advanced English is a mustTravel5‐10%Position SummaryThe Customer Service Analyst will manage Order Management for Buckman Mexico, overseeing customer purchase orders, invoicing, consignment inventory, and driving perfect order results in collaboration with Sales Operations and Logistics & Planning.Key ResponsibilitiesEnter and process customer purchase orders in SAP.Manage invoicing and ensure accurate customer and pricing records.Coordinate with internal teams to comply with specific customer requirements.Follow up on orders until delivery, including export orders.Maintain strong communication with customers to build trust.Monitor rush orders and align Sales teams with operations.Ensure correct documentation and invoicing.Track perfect order...