Customer Service Analyst (Centro Sur)

Buckman is a privately held, global specialty chemical company that focuses on sustainability and innovation in the pulp and paper, leather, and water treatment sectors.

Querétaro, Querétaro, México – 100% On‑site

Spanish native; Advanced English is a must

5‑10%

The Customer Service Analyst will manage Order Management for Buckman Mexico, overseeing customer purchase orders, invoicing, consignment inventory, and driving perfect order results in collaboration with Sales Operations and Logistics & Planning.

• Enter and process customer purchase orders in SAP.
• Manage invoicing and ensure accurate customer and pricing records.
• Coordinate with internal teams to comply with specific customer requirements.
• Follow up on orders until delivery, including export orders.
• Maintain strong communication with customers to build t...