customer service agent

Employer: Soucy Techno Inc.

Job Title

customer service agent

Location

• Sherbrooke, QC J1N 2R6

Salary

$70,000 to $85,000 annually

Employment Term

• Permanent employment, Full time
• Day shift, Flexible hours
• Starts as soon as possible

Responsibilities

• Address customers' complaints or concerns
• Arrange for refunds and credits
• Sell merchandise
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

3 years to less than 5 years

Work setting

• Private sector

Computer and technology knowledge

• Internet
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