Opportunity Description
Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector.
Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid.
Your Responsibilities
- Provide technical customer support via phone and email.
- Handle Level 1–2 technical incidents and service-related queries.
- Register and follow up customer cases using CRM and ticketing systems.
- Deliver high-quality customer experience in Portuguese, English, and Spanish.
- Escalate complex cases following internal procedures and quality standards.
- Support customers in a professional and solution-oriented way as a...
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