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Customer Service Administrator

Culina Group

Crawley, England, United Kingdom Full-time July 12, 2026
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Opportunity Description

Job Description

As a Customer Service Administrator, you will play a key role in ensuring a seamless customer experience for our direct clients, network depots, and drivers. You will support the smooth running of daily operations by delivering accurate communication, handling queries, and maintaining high service standards.

Key Responsibilities

  • Provide outstanding customer service to clients, depots, drivers, and internal departments
  • Respond to telephone and email enquiries promptly and professionally
  • Build and maintain positive customer relationships, ensuring satisfaction and goodwill
  • Handle customer queries and complaints effectively and efficiently
  • Support drivers with delivery queries and resolve operational challenges
  • Generate customer quotes and manage requests accurately
  • Ensure all data entry and documentation is completed with a high level of accuracy and attention to detail
  • Comp...
    • Full-time Information and Record Clerks

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    Opportunity Details

    Location Crawley, England
    Country United Kingdom
    Type Full-time
    Category Information and Record Clerks
    Posted July 12, 2026
    Deadline August 21, 2026

    About Culina Group

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    Culina Group

    Crawley, United Kingdom