Customer Retention Lead Full-time
Racing And Wagering Western Australia
Opportunity Description
Company Description
About Us
TABtouch is taking customer experience to the next level – easy, safe and thrilling.
You’ll work with leading technology to solve complex customer problems in a fast‑paced, regulated environment. We foster a collaborative culture that values innovation, accountability and continuous improvement.
Our business is unique, offering work that is interesting, challenging and diverse. Your impact will be felt across digital and retail wagering channels, shaping how we engage, reward and retain our customers across the TAB and TABtouch ecosystem.
Job Description
About the Role
As Customer Retention Lead, you’ll be responsible for delivering the customer engagement and retention strategy through data‑led profiling, segmentation and campaign execution.
Working closely with the Customer Engagement Manager, this role focuses on planni...
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