Customer Operations Leader at Indigo

Elevate customer experiences as a Customer Operations Leader with Indigo. This full-time role focuses on coaching, omni sales execution, and driving customer engagement every day.
Indigo seeks a dynamic leader for the Customer Operations team. This role demands a strong background in customer service and operations, specifically in coaching others to excellence. As you promote employee growth, you'll oversee inventory operations while ensuring a seamless omni-channel experience for customers. Your ability to prioritize and execute efficiently is essential to meet strategic sales goals.
Key Responsibilities:
• Coach Customer Experience Representatives on effective service
• Lead execution of omni-sales strategy and initiatives
• Identify and implement customer experience improvements
• Ensure inventory management aligns with customer needs
• Collaborate on national events and store-level activities
Requirements:
• 1-2 years in customer service or operations ro...