Customer Marketing Manager at KEV (Toronto)

Drive customer engagement and revenue growth as a Customer Marketing Manager with KEV, supporting school districts across North America in real-time financial solutions.

In this crucial role, you will enhance revenue through innovative marketing strategies targeted at existing customers. Collaborating with Account Management, your efforts will focus on upselling and building customer advocacy to reduce churn. The successful candidate will have a customer-first mindset and solid communication skills, essential for fostering long-term relationships.

Key Responsibilities

• Develop customer marketing programs for upsell and expansion
• Partner to design campaigns focused on renewal and adoption
• Build advocacy programs including testimonials and case studies
• Launch lifecycle marketing to enhance product satisfaction
• Track key metrics like retention and advocacy engagement

Requirements

• O...