Opportunity Description
Elevate customer success with OpenText as a dedicated Customer Manager. Drive relationship management, account growth, and strategic collaboration to enhance client experiences and business outcomes.
In this pivotal role at OpenText, you will partner with strategic accounts to help them realize the full potential of their investments in our solutions. Collaborate with cross-functional teams including Sales and Support to ensure customers receive exceptional service. Drive renewals and identify both upsell and cross-sell opportunities while effectively executing account planning and management.
Key Responsibilities:
• Build and maintain strategic relationships with client executives
• Drive revenue growth through retention and upsell strategies
• Conduct account planning and manage portfolio to meet revenue targets
• Lead renewal processes, including negotiations and closures
• Collaborate across teams to ensure seamless service delivery
Requirements:
• 3–5 ye...
In this pivotal role at OpenText, you will partner with strategic accounts to help them realize the full potential of their investments in our solutions. Collaborate with cross-functional teams including Sales and Support to ensure customers receive exceptional service. Drive renewals and identify both upsell and cross-sell opportunities while effectively executing account planning and management.
Key Responsibilities:
• Build and maintain strategic relationships with client executives
• Drive revenue growth through retention and upsell strategies
• Conduct account planning and manage portfolio to meet revenue targets
• Lead renewal processes, including negotiations and closures
• Collaborate across teams to ensure seamless service delivery
Requirements:
• 3–5 ye...
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