Opportunity Description
Become the first point of contact as a Customer-Focused Service Advisor at our Kia dealership in Kingston, ON. Deliver exceptional experiences every visit while assisting customers with their automotive needs.
The 401 Group of Companies is searching for an organized and energetic Service Advisor. In this customer service role, you will guide clients seamlessly from check-in to pick-up. Critical skills include vehicle inspections, warranty verification, and maintaining records—all geared towards ensuring a 5-Star service experience for our customers.
Key Responsibilities:
• Listen to customer descriptions and ascertain auto services needed
• Verify warranty and service contract coverage thoroughly
• Develop accurate estimates for repairs and services
• Prepare repair orders and obtain customer approvals
• Maintain relationships by addressing customer inquiries and concerns
Requirements:
• Excellent customer service skills necessary
• Minimum 1-2 years of cu...
The 401 Group of Companies is searching for an organized and energetic Service Advisor. In this customer service role, you will guide clients seamlessly from check-in to pick-up. Critical skills include vehicle inspections, warranty verification, and maintaining records—all geared towards ensuring a 5-Star service experience for our customers.
Key Responsibilities:
• Listen to customer descriptions and ascertain auto services needed
• Verify warranty and service contract coverage thoroughly
• Develop accurate estimates for repairs and services
• Prepare repair orders and obtain customer approvals
• Maintain relationships by addressing customer inquiries and concerns
Requirements:
• Excellent customer service skills necessary
• Minimum 1-2 years of cu...
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