Opportunity Description
Become a Customer-Focused Guest Service Agent at The Westin Toronto Airport. Deliver top-notch service and engage warmly with guests from around the world in this exciting position.
This role with Easton’s Group of Hotels involves managing front desk operations and finding solutions to guests' needs. Your passion for hospitality, ability to up-sell services, and commitment to teamwork will be vital for guest satisfaction and revenue maximization.
Key Responsibilities:
• Welcome guests into the hotel in a friendly manner
• Manage payment processing and front desk operations
• Update guests about services, events, and directions
• Address guest concerns and ensure follow-up
• Make reservations and streamline check-in/check-out
Requirements:
• High School diploma or equivalent
• A minimum of one year in a customer service role
• Proficiency in English; additional languages preferred
• Capability to lift up to 50 pounds
• Flexibility to work nights an...
This role with Easton’s Group of Hotels involves managing front desk operations and finding solutions to guests' needs. Your passion for hospitality, ability to up-sell services, and commitment to teamwork will be vital for guest satisfaction and revenue maximization.
Key Responsibilities:
• Welcome guests into the hotel in a friendly manner
• Manage payment processing and front desk operations
• Update guests about services, events, and directions
• Address guest concerns and ensure follow-up
• Make reservations and streamline check-in/check-out
Requirements:
• High School diploma or equivalent
• A minimum of one year in a customer service role
• Proficiency in English; additional languages preferred
• Capability to lift up to 50 pounds
• Flexibility to work nights an...
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