Customer Fleet Advisor - Power & Energy

Position Overview

Reporting to the CVA Execution Manager this role is responsible to deliver the maintenance services to customers through monitoring machine hour usage and coordinating appointments to complete services within specific on-time delivery parameters.

Company

Finning Canada

Number of Openings

1

Worker Type

Permanent

Job Description

• Manage customer interaction by responding to incoming service and customer inquiries and telephone calls, informing customers of services and estimated time of completion of jobs in compliance with the signed maintenance contract.
• Update monitoring spreadsheets, VisionLink and other contract administration tasks.
• Support other team members with training and overflow work.

Specific Skills

• Strong communication skills, both written and verbal
• Strong interpersonal skills
• Strong organizational and priorit...