Customer Experience & Relations Specialist

IKEA in Johor Bahru is seeking a customer‑focused team member to ensure a fast, friendly shopping experience for all visitors. You will handle customer interactions, record data, and support service targets across delivery, assembly, and pick‑up areas.

The role requires resilience, strong communication, and the ability to multitask in a lively retail environment. Weekend and holiday work is expected as part of the retail schedule.