Customer Experience Coach & Insight Analyst

A leading retail company in Metro Manila is seeking a Customer Experience Specialist to enhance service standards across its stores. The role involves conducting audits, implementing customer service scripts, and coaching teams on engagement strategies. Ideal candidates will have a Bachelor's degree and 1-3 years of relevant experience in customer service or retail operations. Proficiency in MS Office and strong observation skills are essential. This position is based in Quezon City, amenable to travel nationwide.
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