Customer Experience Associate

About DitropGO DitropGO is the mobility division of Ditrop Inc., a Canadian technology company dedicated to revolutionizing how people move, live, and earn. We provide safe, reliable, and affordable ride-hailing services designed to improve everyday transportation while delivering exceptional customer experiences. As we continue to grow across New Brunswick, we're looking for passionate Customer Support Associates who are committed to delivering outstanding service and helping customers enjoy a seamless DitropGO experience. Position Overview The Customer Support Associate serves as the first point of contact for customers, drivers, and partners. You will provide timely assistance through multiple communication channels, resolve customer concerns professionally, and help maintain the high service standards that define the DitropGO experience. This position requires excellent communication skills, strong attention to detail, sound judgment, and the flexibility to work rotating shifts, in...