Customer Community Manager

The Customer Community Manager will lead the strategy, launch, and growth of PVcase’s first customer community. This role bridges Customer Success, Support, and Marketing to create a scalable platform where customers can connect, learn, and advocate. The ideal candidate is a builder, someone who thrives in fast-moving environments and can turn engagement insights into measurable business impact.

• Lead the strategy, design, and launch of PVcase’s customer community platform from the ground up.

• Develop and execute an engagement plan to drive community adoption, activity, and long-term growth.

• Partner with Customer Success, Customer Enablement, Support, and Marketing to align community goals with broader customer engagement and advocacy initiatives.

• Cura...