Opportunity Description
Elevate customer experience as a Customer Care Generalist with ATS Life Sciences Systems. Oversee orders and service scheduling to enhance operational efficiency and client satisfaction in this pivotal role.
Join our ATS Life Sciences Systems team in this vital customer support position. You will act as the central point of contact for SuperTrak CONVEYANCE customer orders while coordinating service and installation visits. Leveraging your expertise in order management and communication, you will ensure timely responses to inquiries and maintain alignment with internal stakeholders.
Key Responsibilities:
• Manage order entry and maintenance in ERP system
• Coordinate installation and service visits with customers
• Resolve customer inquiries and issues efficiently
• Support communication between customers and production
• Report on customer order and revenue streams
Requirements:
• Post-secondary education in Sup...
Join our ATS Life Sciences Systems team in this vital customer support position. You will act as the central point of contact for SuperTrak CONVEYANCE customer orders while coordinating service and installation visits. Leveraging your expertise in order management and communication, you will ensure timely responses to inquiries and maintain alignment with internal stakeholders.
Key Responsibilities:
• Manage order entry and maintenance in ERP system
• Coordinate installation and service visits with customers
• Resolve customer inquiries and issues efficiently
• Support communication between customers and production
• Report on customer order and revenue streams
Requirements:
• Post-secondary education in Sup...
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