Customer Care Representative

We would love for you to explore other opportunities within Asurion.

As a Customer Care Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our In-Home warranty service and other product offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions. Customer Care and Sales Representatives have a passion for selling services and solving problems! You will Serve, Solve and Sell!

What you will do

• Troubleshoot technical issues for our customers personal devices; evaluate concerns and issues, identify, and deploy solutions, and help customers with troubleshooting steps.
• Learn details of protect home and other product offerings to sell to customers confidently and accurately.
• Communicat...