Customer Care Agent

**Roquette** is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.
**Want to help us make a difference?
**
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.
Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.
**The Role**:Customer Care** Agent**
Execute end-to-end Customer Care and Freight coordination activities for assigned customers across Mexico and LATAM, ensuring accurate order processing, compliant documentation, and reliable delivery execution.
Contribute to customer satisfaction and cash flow by proactively managing risks and coordinating effectively across stakeholders.
This is a full-time position based in Queretaro, MX.
The expected compensation will be 28,000 MXN/month.
**What**y**ou'll**d**o**:
- Manage complex LATAM and...