Customer Campaign Analyst

We’re looking for a collaborative and analytical Customer Campaign Analyst to join our Customer Value Management (CVM) team. In this role, you’ll help maximise value from our customer base through targeted, data‑led marketing campaigns. Working within an agile delivery model, you’ll contribute to accurate campaign performance reporting, meaningful analysis, and clear tracking of the value delivered through CVM activity.

You’ll help ensure our campaign strategies are insight‑driven, continuously improved, and aligned with wider business objectives.

Key Responsibilities

• Manage ongoing reporting and insights for Broadband and PAYG squads, including regular performance updates and in‑depth post‑campaign reviews.
• Maintain and enhance self‑serve Tableau dashboards for X‑Sell and PAYG campaigns.
• Oversee a Python‑based automation process that keeps dashboards updated and reduces manual workload...