Customer Banking Specialist: Engagement & Referrals

A leading financial institution in Toronto seeks a Customer Service Representative to manage inbound calls, assist clients with account inquiries, and promote various financial products. The ideal candidate must possess exceptional customer service skills and be able to work flexible hours, including evenings and weekends. Responsibilities include completing client follow-ups and maintaining knowledge of bank products. This role offers a chance to participate in sales contests to enhance performance and meet referral goals.
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