CRM Lead – LATAM (Bogotá)

We help our clients enhance their talent attraction capacities, especially in technological profiles.

We constantly innovate and actively seek to find the best solutions for clients and professionals.

We understand the needs of our customers and aim to be the industry specialists.

We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management.

Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.

Key Responsibilities

• Provide end-to-end CRM support to the LATAM Field Force, ensuring system stability and high service quality.
• Manage CRM operations including Surveys, Products, Territories, Roles, Key Messages, Medical Samples, Data Requests and other setups.
• Ensure compliance with SLAs, governance, and HCC requirements.
• Lead UAT testing, system validations, and d...