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Courtyard Kingston Front Office Manager
Courtyard by Marriott Kingston
Opportunity Description
Join Courtyard by Marriott Kingston as a Front Office Manager, driving guest satisfaction through exceptional service and staff leadership. Manage front desk operations while promoting teamwork and communication.
In this vital role at the Courtyard by Marriott Kingston, you will supervise daily front desk functions and train the team to provide stellar service. As part of Easton's Group of Hotels, we value a friendly, professional approach to enhancing guest experiences, ensuring all staff are prepared to meet service expectations and respond to requests effectively.
Key Responsibilities:
• Lead front desk operation and staff training initiatives
• Evaluate team performance and recommend actions
• Address guest inquiries, promoting hotel facilities
• Provide concierge services and support special requests
• Foster teamwork and communication among staff members
Requirements:
• Proficient in English; additional la...
In this vital role at the Courtyard by Marriott Kingston, you will supervise daily front desk functions and train the team to provide stellar service. As part of Easton's Group of Hotels, we value a friendly, professional approach to enhancing guest experiences, ensuring all staff are prepared to meet service expectations and respond to requests effectively.
Key Responsibilities:
• Lead front desk operation and staff training initiatives
• Evaluate team performance and recommend actions
• Address guest inquiries, promoting hotel facilities
• Provide concierge services and support special requests
• Foster teamwork and communication among staff members
Requirements:
• Proficient in English; additional la...
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