Courier Growth Lead — City Ops & Team Coach

DiDi Global in Puebla de Zaragoza is seeking an experienced operations leader to manage the Captain team and take ownership of city-level KPIs. This role involves being a key architect for courier models while enhancing user experience.

The ideal candidate will have over 3 years of relevant experience, strong data analysis capabilities, and exceptional team coaching skills. You will play a pivotal role in optimizing operations and ensuring top-tier rider retention strategies.