Consultant, Change Management

As a Consultant, Change Management within the Credit Processing Services (CPS) team, part of Technology Infrastructure and Innovation, you will play a critical role in driving transformation and business effectiveness initiatives across the organization. CPS provides essential support to multiple lines of business, including Corporate, Commercial & Business Banking. Acting as an individual contributor, you will lead the design, planning, and execution of change management strategies to support operational excellence and continuous improvement. You will partner with cross-functional teams to identify opportunities for transformation, assess impacts, and ensure seamless adoption of new processes, technologies, and ways of working. Your expertise in change management will help guide stakeholders through complex transitions, ensuring that business objectives are met and that employees are supported throughout the change journey.

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