Concierge

The Concierge role plays a crucial role in delivering the high‑end luxury experience that defines Fitzrovia properties. As the first point of contact for all residents, guests, and vendors, the Concierge ensures smooth daily operations and acts as a brand ambassador of the property.

Key Responsibilities

• Welcome residents and guests, assist with package pick‑ups, address inquiries and concerns, open doors, and maintain the cleanliness of front‑of‑house areas.
• Act as a brand ambassador for Fitzrovia, delivering exceptional client service and maintaining the luxury standards of the property.
• Assist in organizing and executing both on‑site and off‑site resident events, supporting the event planning team to ensure memorable experiences.
• Acquire and maintain a broad understanding of the community and surrounding areas, including local amenities and events.
• Provide general resident services, such as helping with carrying it...