Complex Loss Manager + Technical Specialist (BC, ON, or AB)

Tired of working for an insurance provider that tries to find ways to deny, rather than cover, claims? Frustrated with outdated practices and processes that lead to poor customer service? At Square One, we treat our customers fairly, paying them what they are entitled to. And, we leverage technology to personalize buying a home insurance policy and making a home insurance claim.    

As an experienced claims professional, you understand how important proper claims handling is to an insurance provider’s reputation. You treat each customer with empathy, patience, and respect. You recognize that, although you have handled thousands of claims, this is likely the customer’s first claim ever (or at least in a while). You also recognize that it’s important to only pay what’s afforded under the policy wordings; otherwise, the premiums for all are negatively affected.    

Your success in this role comes from your extensive home...