Community Manager (Chile)

Overview

We’re looking for a Community Manager (Client Experience Focus) to own and elevate the journey of our professional member community (100+ members). This is a high-impact role for someone who thrives on building meaningful relationships, delivering exceptional service, and keeping operations running seamlessly behind the scenes.

What You’ll Do

Member Experience & Relationship Management (40%)

• Welcome and onboard new members with personalized calls and guidance
• Lead a structured onboarding journey to drive early engagement and success
• Conduct regular 1:1 check‑ins to track progress and satisfaction
• Handle member questions, concerns, and escalations with professionalism and care

Community Engagement & Events (25%)

• Facilitate conversations and keep the community active and valuable
• Coordinate virtual events, networking sessions, and resource sharing
• Sup...