Collections Specialist in Hybrid Environment

Lead collections efforts at Integricon with a hybrid working model. This Senior Collections Specialist role requires tenacity and tactical communication to manage and resolve outstanding balances.

At Integricon Property Restoration and Construction Group Inc., the Senior Collections Specialist plays a crucial role in the end-to-end recovery process. You will engage with clients and insurance adjusters, utilizing strong negotiation skills and professionalism under pressure. The ability to track and document activity accurately is vital, as well as collaborating effectively with internal teams to resolve issues and expedite payments.

Key Responsibilities:
• Contact clients directly about denied and outstanding balances
• Maintain accurate notes on every active collection file
• Identify at-risk files and escalate them appropriately
• Prepare demand letters following legal requirements
• Summarize collections activity for senior mana...