Collections Specialist Bilingual English French

Become a vital member of a leading financial services team as a Bilingual English French Collections Specialist. This role focuses on managing customer accounts through strong problem-solving and negotiation skills in a fast-paced environment.
We are seeking candidates who are bilingual in English and French and possess two or more years of experience in collections or finance. In this role, you will handle both inbound and outbound collections, ensuring compliance while enhancing customer satisfaction. Proficiency in Microsoft Office and CRM systems is key.
Key Responsibilities:
• Oversee high-volume collections and payment negotiations
• Maintain detailed documentation of account interactions
• Ensure compliance with regulatory and internal policies
• Collaborate with customer service and legal teams
• Contribute to team objectives and improvements
Requirements:
• Bilingual in English and French
• 2+ years in collections or similar roles
• Detail-orie...