Collections Intern (Monterrey)

The Job

Join us as a Collections Intern and support our efforts to manage and resolve delinquent accounts. In this role, you’ll interact with Epicor clients, help reduce outstanding balances, and maintain accurate reporting. This is a great opportunity to gain experience in finance, accounting, and customer relationship management within a global organization.

What you will be doing

• Contact customers to resolve outstanding invoices and reduce past‑due balances.
• Support monthly collection targets and forecasting for assigned regions.
• Identify and log billing disputes, working with internal teams to resolve them.
• Prepare monthly reports on credit issues and account statuses.
• Maintain accurate customer records and follow up on collection activity.
• Make a minimum of 35 outbound calls per day to customers.
• Assist in preparing accounts for third‑party collections if necessary.
• Collaborate with ...