Collection Support Specialist Role at QFG

Elevate your career with Questrade Financial Group as a Senior Collection Support Specialist in a hybrid setting. Focus on innovative collections strategies while enhancing customer experiences through meticulous process management.
You'll report directly to the Manager of Special Collections, playing a vital role in managing insolvency cases, estates, and debt recovery. Your attention to detail and ability to organize will be essential as you handle vendor oversight and ensure compliance with collection protocols. Collaboration with team members is key as you keep operational procedures up to date.
Key Responsibilities:
• Assist the Manager with daily special collections tasks
• Monitor third-party vendor interactions and remits
• Facilitate sensitive estate account recoveries
• Manage financial obligations for debt sales
• Update compliance and reporting processes
Requirements:
• Background in detail-oriented multi-tasking
• Strong organizational skills ...