Collection Analyst

Collection Analyst Collection Analyst Role Overview The Collection Analyst plays a critical role in ensuring healthy cash flow and maintaining strong financial discipline within the organization. This role is responsible for managing accounts receivable, reducing overdue balances, resolving customer disputes, and supporting the implementation of collection strategies. The analyst collaborates closely with cross‑functional teams to ensure timely payment realization, accurate financial records, and excellent customer experience. Responsibilities Collaborate with Sales, Customer Service, and Finance teams to resolve billing or statement issues and support timely cash application. Assist the supervisor in executing and refining collection strategies to improve receivable performance. Reconcile orders with customer records, validate credits/debits, process unapplied cash, and resolve account discrepancies. Prepare and issue manual dunning letters across various levels in accordance with est...