Collection Agent Role at Iceberg Finance

Join Iceberg Finance as a Collection Agent in Québec City where your attention to detail and customer service skills will drive success. Handle client communications and follow-ups on unpaid accounts.
As part of a leading automobile financing company, you will engage clients through phone and email while overseeing account collections. Your mission encompasses initiating judicial procedures and liaising with insurance companies—all vital functions in this strategic role. The position offers a supportive and casual workplace culture.
Key Responsibilities:
• Respond to clients via calls and emails efficiently
• Manage accounts with follow-ups on past due payments
• Research information for legal procedures effectively
• Engage with insurances concerning total loss situations
• Follow case progress sent to investigation and recovery services
Requirements:
• In-depth understanding of legal requirements and processes
• Exceptional communication and interpersona...