Opportunity Description
Seeking for Cluster Reservations Agent for our reservations team across three different properties and yacht reservations company.
- Answer all incoming calls in a friendly and efficient manner.
- Respond to guest inquiries regarding reservations, cancellations, and provide information about the properties and their services
- Manage daily reservations plans and room availability and payments
- Maintain daily communication with the Front Desk team to ensure accurate information on arrivals, departures, and cancellations
- Have full knowledge of each property and its services
- Handle Yacht reservations for company’s 4 yachts
- Handle correspondence efficiently
- Strong knowledge of PMS systems, email, WhatsApp, and other digital channels
Requirements
- Must be able to speak, read, write, and understand the primary language used in the workplace.
Interested in this opportunity? Apply now through Expertini.
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