Cloud-Based Application Support Expert

Ensure smooth operations for customer-facing applications as a Cloud-Based Application Support Expert. This role blends technical analysis with enterprise application management.
As part of the RDM host team, you will oversee the functioning of critical SaaS environments primarily utilizing Windows and MS SQL systems. Your responsibilities will include performance monitoring, cooperative troubleshooting with technical teams, and independent data trend analysis to enhance platform reliability.
Key Responsibilities:
• Monitor and maintain Production Application performance
• Collaborate on troubleshooting with Development and QA teams
• Analyze and report anomalies and trends in data
Requirements:
• 3+ years in enterprise application support or technical analysis
• Knowledge of Microsoft Server platforms essential
• Proficient in MS SQL server 2005+ in production environments
• Experience in XML/Https/MS.Net/Client-Server technologies
• Acquainted with Li...