Client Success Manager - Trivium Group

Remote | Full-Time | Amazon Growth Agency

Trivium Group is an Inc. 5000-ranked, Clutch Award-winning Amazon growth agency. We manage millions in ad spend and help brands scale profitably on the world’s most competitive marketplace. Our CSMs don’t manage accounts — they own outcomes.

We’re hiring a Client Success Manager who moves fast, thinks in data, sweats the details, and treats every client like their own business.

Requirements

What You’ll Actually Do

Own 40 client accounts end-to-end

• You are the single point of accountability for client results and retention
• Run onboarding, set strategy, deliver results, retain the account — the full lifecycle
• 2-hour response time during business hours, no exception

Drive results, not reports

• Analyze brands' performance and profitability weekly
• Diagnose p...