Leadership opportunity as a Client Services Head. Manage key automobile clients. About Our Client
The company is a medium-sized business that specialises in delivering impactful solutions to its clients, fostering innovation and creativity in its approach.
Job Description
Lead and manage client accounts to ensure high levels of satisfaction and retention. Develop and implement strategies to meet client objectives within the advertising industry. Act as the primary point of contact for clients, ensuring clear and effective communication. Collaborate with internal teams to deliver customised solutions. Monitor and analyse client feedback to improve service offerings. Identify opportunities for up selling and cross-selling within client accounts. Prepare and present regular reports on account performance and campaign outcomes. Ensure timely resolution o...