Client Services Manager

Company Overview

Torpedo Marketing Inc. is a full-service marketing solutions company based in Canada. We specialize in developing and executing multi-channel campaigns including direct mail, data, print, design, fulfillment, promotional products, online marketing and web projects for a diverse range of clients, ensuring optimal outcomes through strategic planning and execution.

Role Summary

We are seeking a Client Services Manager to join our team in Toronto. This pivotal role involves overseeing client relationships and ensuring the successful delivery of marketing campaigns, aligning with our company's mission to provide exceptional marketing solutions.

Responsibilities

• Manage and maintain strong client relationships by understanding client needs, project goals, timelines, brand requirements, and service expectations.
• Act as a senior point of contact for client questions, urgent requests, concerns, and escalations, ensurin...