Client Retention & Success Specialist

Link-Worldwide in Valle de Chalco Solidaridad is seeking a Retention Specialist responsible for maintaining client relationships and reducing churn. This position requires strong communication skills, empathy, and the ability to address client concerns effectively.

The ideal candidate should hold a Bachelor's degree and have 2-5 years of experience in customer success, preferably in fintech or SaaS environments. The role also offers a hybrid work schedule and various benefits including health insurance and food vouchers.