Opportunity Description
Client Onboarding Specialist (7 month contract)
Location: Hybrid- 3 days office (Yorkville, Toronto) and 2 days from home. Includes travel to our London, Ontario office.
The role is a fixed term contract position with the expected end date of December 15th 2026.
The role:
- Leads clients through the full migration from legacy systems to our UK system, making the transition smooth and stress‑free.
- Owns the onboarding journey from initial setup through to go live, ensuring everything is ready for success.
- Acts as the main point of contact, building strong relationships and guiding clients every step of the way.
- Delivers tailored one-to-one onboarding sessions to support, coach, and resolve any challenges.
- Runs engaging group sessions and webinars to support clients at scale.
- Develops deep platform expertise to confidently advise on best practice and workflows.
- Quickly identifies and ...
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