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Client Insights & Intelligence Manager, Fashion Hong Kong Macau

CHANEL

Hong Kong, Hong Kong, Hong Kong Full time July 16, 2026

Opportunity Description

At CHANEL, we believe in creating meaningful client relationships and placing people at the heart of everything we do. As Client Intelligence & Insights Manager, you will transform client data into actionable insights that elevate personalized experiences across Hong Kong & Macau.

This role blends analytics, storytelling, and business acumen - connecting global strategy with local market realities. You will empower boutique teams with data-driven insights, enabling them to create exceptional client moments while strengthening client engagement and loyalty.

Impact You Can Create:

  • Elevate Client Understanding: Analyze CRM data, client journeys, and campaign performance to uncover insights that enhance personalization and clienteling strategies.

  • Activate Data into Business Value: Translate complex data into clear, actionable recommendations and intuitive dashboards that guide boutique decision-making.

  • Enable D...

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