Client-Focused Account Manager - GreenShield

GreenShield seeks a motivated Account Manager to serve small business clients in Toronto and Vancouver. This hybrid role emphasizes exceptional client engagement and account management.
In this position, you will be the primary contact for group-benefits accounts, ensuring client satisfaction and service excellence. Focused on financial goals, you'll work collaboratively with advisors to support retention and growth while addressing client needs through proactive communication and problem-solving.
Key Responsibilities:
• Cultivate strong relationships with clients and advisors
• Analyze performance metrics to identify risks and opportunities
• Schedule and lead renewal meetings with clients
• Ensure compliance with government policies and regulations
• Provide ongoing support to plan administrators and clients
Requirements:
• 3-5 years of experience in account management or insurance
• Strong communication and influencing skills
• Results-driven with ex...