C

Client Experience Manager at Sephora

Confidential

surrey, metro vancouver regional district, Canada Full-time June 05, 2026

Opportunity Description

Elevate beauty experiences as the Client Experience & Beauty Services Manager at Sephora Canada. Drive innovation and lead a passionate team in delivering exceptional customer support.
Based in Surrey, BC, this full-time role focuses on managing beauty advisor training and enhancing in-store experiences. You will oversee the online reservation system, ensuring streamlined client interactions and efficient class schedules. This position also involves ensuring merchandising standards and fostering brand collaborations for effective training.
Key Responsibilities:
• Conduct training sessions for Beauty Advisors and team members
• Manage the Services online reservation system and schedules
• Ensure merchandising aligns with company standards and aesthetics
• Support beauty advisor engagement with brand representatives
• Facilitate feedback on training effectiveness from brand trainers
Requirements:
• 2-4 years of management experience in beauty or retail
• Pro...
Full-time Other-General

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