Client Engagement Lead

Fragomen is recognized as the world's leading immigration services provider. The Client Engagement team serves as the bridge between IT and the business, ensuring technology initiatives support client goals.

How you will make a difference as a Client Engagement Lead at Fragomen:

Responsibilities

• Understand and present state-of-the-art client-facing technologies to current and potential clients through presentations, demonstrations, and communications.
• Continuously gather information from developers, designers, and product managers about new features, functionality, and upcoming product changes.
• Deliver product information in a compelling way to promote usage and adoption of the Firm’s technology.
• Become a subject matter expert of the tools being demonstrated.
• Own account strategy & growth: develop and execute account plans to drive revenue, retention, and expansion within assigned accounts.
• Identify upsell a...