Client and Payment Verification Officer (Colombia)

About the Team

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our general clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Client and Payment Verification Officer

We are looking for a dedicated and motivated Client and Payment Verification Officer to join our team.

Responsibilities

• Process Know Your Customer (KYC) onboarding and payment verification documents;
• Handle withdrawal requests for payment gateways in accordance with internal guidelines;
• Conduct database screenings and investigate potential matches;
• Manage support tickets from relevant departments and Payment Service Providers (PSPs);
• Collaborate internally and across departments to address issues, monitor accounts, and handle verification and payment-related tasks;
• Requ...