Client Advocate And Care Coordinator Toronto

Overview

Become the cornerstone of healthcare navigation at Stem Health as a Client Advocate and Care Coordinator. This role requires robust clinical knowledge and exceptional organization to support members’ journeys throughout their care.

At Stem Health, a physician‑led clinic opening in September 2026, we are redefining primary care.

Responsibilities

• Act as liaison among members, specialists, and community providers
• Initiate and track referrals to ensure no step is missed
• Coordinate pre- and post‑procedure instructions
• Provide dedicated support for all member care‑related inquiries
• Ensure timely follow‑up to maintain member engagement

Requirements

• Registered Nurse (RN) or equivalent background preferred
• Minimum 3 years in care coordination or case management
• Robust knowledge of Ontario’s healthcare system
• Proficiency in EHR/EMR systems
• Biling...