Opportunity Description
Are you ready for what’s next, now?
We’re looking for a Client Advocate for our office in Alpharetta, GA. The position is fulltime. You’ll join an awesome team to support our growing customer base.
About the role
The Client Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services. Acting as a single point of contact from quote to cash, the Client Advocate ensures every renewal is completed on time, every invoice is accurate, and every customer experiences a smooth, value-driven renewal process.
Key Responsibilities:
Serve as the primary point of contact for assigned customers throughout the renewal lifecycle.
Conduct renewal conversations with business and financial contacts, ensuring alignment on value and outcomes.
Prepare renewal contracts and order for...
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